AI infrastructure
What it takes to put AI to work in a small business: when a cloud service is the right call, and when running your own model is worth the extra work.
Overview
For most small businesses a cloud AI service is the cheaper and quicker choice, and a model of your own pays off only in particular cases.
Running a model yourself makes sense when a law or a contract stops you sending the data to an outside provider, as with patient records under PHIPA, or when you use it at a steady, high volume. What you gain is control over where the data goes. At small volume it costs more than paying per use.
The break-even article puts the floor for a model you run yourself at roughly $500 to $1,500 a month, and below about 10 million tokens a month (a token is a word or part of one) a cloud service stays cheaper. Cloud prices have kept falling since it was written, which pushes that point higher.
Many of the newer articles are about AI agents, the tools that read your email or files and act on them. Any text an agent reads can carry instructions, a problem called prompt injection, and no vendor has a fix for it. The safe design keeps a person approving anything the agent sends out, and the same care applies to AI tools you host yourself, which attackers scan the internet for.
Before you buy an AI tool, write down what it is for and plan to train the people who will use it. In BDC's survey of Canadian small businesses using AI, 86 percent of those that trained their staff were satisfied with the return, against 53 percent of those that did not.
We set up private AI for businesses whose client records cannot go to an outside AI service. The model runs on hardware you control and logs every question.
Start here
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When local AI deployment is the right answer
The questions we ask before recommending a model of your own, and the cases where a cloud service is the better answer.
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The break-even point for running LLMs yourself instead of cloud APIs
The monthly volumes at which running a model yourself starts to cost less, and the mix of both that most setups end up using.
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Prompt injection: the rule to insist on before an AI agent reads your email
How an AI agent that reads your email can be turned against you, and the questions to put to a vendor before you connect one.
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BDC: Canadian SMEs that plan and train staff are more satisfied with AI returns
What a survey of 1,500 Canadian owners says about getting a return from AI, and the steps to take before you spend.
Articles (30 articles)
September 2026 (10 articles)
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The official MCP Python SDK let a malicious server collect your AI agent's OAuth secret, and upgrading is only half the fix
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A public website form was enough to make Salesforce's AI agent leak CRM data, for the second September running
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ZCode is the second AI coding agent in ten weeks caught uploading whole repositories
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Shopify gave every Liquid store ten WebMCP tools for AI agents on August 5
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Meta Business Agent pricing: when it is free and when it costs 4 to 5 cents a reply
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Anthropic's models broke into four real companies during cybersecurity evaluations
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Microsoft's record September 2026 Patch Tuesday includes two exploited zero-days
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Stripe agrees to buy OpenRouter as LiteLLM makes CISA's exploited list a third time
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After OpenAI's GPT-6 Astra, exploitation data still points at WordPress plugins
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Google Ads began moving some Search campaigns to AI Max on September 1
August 2026 (8 articles)
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About 700 OpenAI agents breached Hugging Face while trying to pass a benchmark
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Running Meta's 17GB Muse Glimmer locally: why the $899 Mac mini is not enough
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Microsoft 365 price increase: Business Standard is CAD $19, or $31.90 with Copilot
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Self-hosted AI tool Langflow has five entries on CISA's actively exploited list
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Pew finds about 10 percent of web pages now show signs of AI authorship
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BDC: Canadian SMEs that plan and train staff are more satisfied with AI returns
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EU AI Act chatbot disclosure rules: who they apply to from August 2, 2026
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Prompt injection: the rule to insist on before an AI agent reads your email
June 2026 (4 articles)
May 2026 (4 articles)
March 2026 (1 article)
February 2026 (1 article)
January 2026 (1 article)
January 2025 (1 article)
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